Finding & Working with Contractors
How to find, hire, and work effectively with contractors in Ottawa
What is a reasonable deposit for a contractor?
A reasonable contractor deposit in Ottawa is typically 10-15% of the total project cost, with a maximum of $1,000 for smaller jobs under $10,000. Neve...
How do I handle a contractor dispute?
In Ottawa, you have several escalation options for contractor disputes, starting with direct negotiation and potentially ending with legal action thro...
What are the best fence contractors in Ottawa?
I can't recommend specific fence contractors by name, but I can show you exactly how to find and verify the best licensed fence contractors in Ottawa....
Should I hire an interior designer for my renovation?
That's a great project question! For specific renovation advice like working with interior designers, check out resources focused on renovation planni...
What is the difference between a subcontractor and an employee?
In Ottawa construction projects, the difference between subcontractors and employees affects your liability, costs, and legal obligations as a homeown...
Should I hire a kitchen designer separate from my contractor?
In Ottawa, you can hire a kitchen designer separately from your contractor, but the key is ensuring they work well together and understanding how this...
What trades need to be licensed in Ontario?
In Ontario, several key trades require specific licensing or certification, with different regulatory bodies overseeing different types of work. Ele...
What does a general contractor actually do on a renovation project?
A general contractor in Ottawa serves as the project manager and coordinator for your renovation, handling everything from permits to final cleanup wh...
Do I need separate trades or a general contractor for my renovation?
For most Ottawa renovations, a general contractor is typically your best choice - they coordinate all trades, handle permits, and take responsibility...
What is the difference between a contractor and a tradesperson?
In Ottawa's construction industry, a contractor manages projects and hires tradespeople, while tradespeople are the skilled workers who perform specif...
What rights do I have if a contractor doesn't finish the job?
In Ottawa and Ontario, you have several strong legal protections when a contractor abandons or fails to complete your project, including rights under...
What is the Better Business Bureau process for contractor complaints?
The Better Business Bureau (BBB) provides a free complaint resolution process for Ottawa homeowners having issues with contractors, though it's volunt...
What is arbitration for contractor disputes?
Arbitration is a private dispute resolution process where a neutral third party makes a binding decision on your contractor dispute, often faster and...
What are my options if a contractor goes bankrupt mid-project?
If your contractor goes bankrupt mid-project in Ottawa, you have several protection options, but quick action is essential to protect your interests a...
Can I leave a negative review for a contractor without getting sued?
Yes, you can generally leave honest negative reviews for contractors in Ontario without getting sued, as long as you stick to factual experiences and...
What evidence do I need for a contractor lawsuit?
If you're pursuing legal action against a contractor in Ottawa, you'll need comprehensive documentation to prove your case - contracts, communications...
What government agencies can help with contractor complaints in Ontario?
In Ontario, several government agencies can help with contractor complaints, with the specific agency depending on the type of issue and work involved...
What is mediation and can it help resolve my contractor dispute?
Yes, mediation can be an excellent way to resolve contractor disputes in Ottawa - it's faster, cheaper, and less adversarial than going to court, and...
What is small claims court, and can I use it for contractor disputes?
Yes, you can use Small Claims Court in Ontario for contractor disputes involving amounts up to $35,000, and it's often the most practical option for O...
Can I sue my contractor for poor workmanship in Ontario?
Yes, you can sue your contractor for poor workmanship in Ontario, but there are several steps you should take first and specific legal protections tha...
What should I do if I have a dispute with my contractor?
If you have a dispute with your contractor in Ottawa, start by documenting everything and attempting direct communication before escalating to formal...
What are the signs of a bait and switch contractor?
Bait and switch contractors in Ottawa typically lure homeowners with unrealistically low quotes, then dramatically increase costs once work begins - o...
Should I trust contractors who show up after a storm?
Be extremely cautious with storm-chasing contractors who show up unsolicited after severe weather in Ottawa - most legitimate local contractors are to...
Should I be suspicious of contractors offering huge discounts?
Yes, be very suspicious of contractors offering huge discounts in Ottawa - legitimate contractors rarely need to slash prices dramatically, and this i...
What are the warning signs of door-to-door contractor scams?
Door-to-door contractor scams are unfortunately common in Ottawa neighborhoods, especially after storms or in areas with older homes. Here are the key...
What recourse do I have if a contractor takes my deposit and disappears?
If a contractor takes your deposit and disappears in Ottawa, you have several legal recourses available, but time is critical - act immediately to pro...
What should I do if a contractor threatens me?
If a contractor threatens you in Ottawa, immediately document the threat, contact Ottawa Police at 613-236-1222 (or 911 if immediate danger), and repo...
What are the signs of a fly-by-night contractor?
Red flags of fly-by-night contractors in Ottawa include door-to-door solicitation, cash-only payments, no fixed business address, and pressure to sign...
Should I be worried if a contractor has no online presence?
Yes, you should be concerned about a contractor with zero online presence in 2024-2025, especially in Ottawa's competitive construction market. While...
What should I do if a contractor pressures me to sign immediately?
Never sign a contract immediately when pressured by a contractor in Ottawa - this is a major red flag that often indicates a scam or predatory busines...
Is it a red flag if a contractor only wants cash payment?
Yes, a contractor demanding cash-only payment is a major red flag in Ottawa and should be avoided. This is one of the most common warning signs of unl...
What are the warning signs of a scam contractor in Ottawa?
Red flag alert: Scam contractors are unfortunately common in Ottawa, especially after storms or during busy construction seasons. Here are the key war...
What happens if work is done by an uninsured worker?
If work is done by an uninsured worker in Ottawa, you as the homeowner become personally liable for any injuries that occur on your property, potentia...
Can I be held responsible if a contractor's subcontractor is injured?
Yes, as an Ottawa homeowner, you can potentially be held liable if a contractor's subcontractor is injured on your property, but your level of respons...
What is a WSIB clearance certificate and how do I verify it?
A WSIB clearance certificate is proof that an Ontario contractor has no outstanding workplace safety insurance debts and is in good standing with the...
Is my contractor's vehicle insurance sufficient for deliveries?
Your contractor's standard vehicle insurance may not be sufficient for construction deliveries in Ottawa - you need to verify they have proper commerc...
What happens if a contractor damages my neighbor's property?
If a contractor damages your neighbor's property during work on your home, the contractor's liability insurance should cover the damage - but you need...
What does errors and omissions insurance cover for contractors?
Errors and omissions (E&O) insurance for contractors in Ottawa covers professional mistakes, oversights, and failures to deliver services as promised...
What is an independent operator, and do they need WSIB?
In Ontario, an independent operator is a sole proprietor who works alone without employees - and yes, they still need WSIB coverage in most constructi...
Do subcontractors need their own WSIB coverage in Ontario?
Yes, subcontractors in Ontario are required to have their own WSIB coverage when working on construction projects, and as a homeowner hiring contracto...
What happens if my contractor does not have liability insurance?
If your contractor doesn't have liability insurance in Ottawa, you become personally liable for any accidents, injuries, or property damage that occur...
How much liability insurance should my contractor carry?
In Ottawa, your contractor should carry a minimum of $2 million in general liability insurance, though many reputable contractors carry $5 million or...
What is the difference between WSIB and liability insurance for contractors?
WSIB and liability insurance serve completely different purposes for Ottawa contractors - WSIB protects workers while liability insurance protects you...
Can I be liable if a contractor's worker gets hurt on my property?
Yes, as an Ottawa homeowner, you can potentially be held liable if a contractor's worker gets hurt on your property, but proper verification and preca...
Do all contractors in Ontario need WSIB coverage?
Not all contractors in Ontario are required to have WSIB coverage, but the rules depend on their business structure and the type of work they're doing...
What happens if a contractor gets injured on my property without WSIB?
If a contractor gets injured on your Ottawa property without WSIB coverage, you could be personally liable for their medical costs, lost wages, and po...
What is WSIB, and why does it matter when hiring a contractor?
WSIB (Workplace Safety and Insurance Board) is Ontario's workplace insurance system that protects both workers and homeowners when construction work i...
Can a contractor charge for work not in the original contract?
In Ottawa and Ontario, contractors cannot charge for work not in the original contract without your written approval - this is a major red flag and po...
What happens if a contractor abandons my project midway?
If a contractor abandons your project in Ottawa, you have several legal protections under Ontario law, but acting quickly is crucial to protect your r...
What is the cooling off period for contractor contracts in Ontario?
In Ontario, there is NO automatic cooling-off period for contractor contracts signed in your home or at the contractor's location. This is a critical...
What payment methods are safest for paying contractors?
Never pay the full amount upfront to contractors in Ottawa - this is the biggest red flag for scams and puts your project at serious risk. The safest...
Can I withhold payment if I'm not happy with the contractor's work?
In Ontario, you have specific legal rights to withhold payment for defective or incomplete work, but you must follow proper procedures to protect your...
Is it normal for a contractor to ask for a 50% deposit upfront?
No, a 50% upfront deposit is NOT normal in Ottawa and could be a red flag. Under Ontario's Consumer Protection Act, contractors can only request a max...
What should be in a contract with my renovation contractor in Ottawa?
A solid renovation contract in Ottawa should include specific project details, payment schedules, permit responsibilities, and protection clauses that...
Should I hire a contractor who is booked months in advance?
In Ottawa's construction market, a contractor booked months in advance is often a positive sign, but you need to verify they're worth the wait and pro...
Should I hire a contractor based on their showroom or portfolio?
A showroom or portfolio should be just one factor in your contractor selection process in Ottawa - never the deciding factor alone. While these can de...
What makes a contractor good at communication during a project?
A good contractor in Ottawa maintains clear, proactive communication that keeps you informed and confident throughout your project - this means regula...
Should I hire different contractors for each trade or one general contractor?
For most Ottawa homeowners, hiring one licensed general contractor is the better choice - they coordinate all trades, handle permits, and you have sin...
What is the best time of year to hire a contractor in Ottawa?
The best time to hire a contractor in Ottawa is during the "shoulder seasons" - late fall through early spring (November through March) - when you'll...
What should I do if multiple contractors give very different quotes?
When contractors in Ottawa give vastly different quotes for the same project, it's usually a red flag that requires immediate investigation - don't ju...
Should I hire a contractor who works alone or one with a full crew?
Both solo contractors and crew-based contractors can be excellent choices in Ottawa - the key is matching the contractor type to your project scope an...
Should I hire the cheapest contractor or pay more for quality work?
In Ottawa's competitive construction market, hiring the cheapest contractor is almost always a costly mistake - you'll typically pay 20-40% more in th...
Is it better to hire a large renovation company or a small local contractor?
Both large renovation companies and small local contractors have distinct advantages in Ottawa - your choice depends on project complexity, budget, an...
Can my contractor help me apply for renovation rebates?
Yes, many Ottawa contractors can help you navigate renovation rebates, but you'll typically need to apply yourself as the homeowner since most program...
What paperwork should my contractor give me at the end?
In Ottawa, your contractor should provide you with a comprehensive completion package that includes permits, warranties, invoices, and compliance cert...
Can I email my contractor instead of talking in person?
Yes, you absolutely can email your contractor instead of talking in person, and in many cases it's actually the smarter approach for Ottawa homeowners...
What communication should I have in writing with my contractor?
In Ottawa, you should get ALL significant communications with your contractor in writing to protect yourself legally and ensure clarity on your projec...
What happens if my contractor misses the completion deadline?
In Ottawa, if your contractor misses the completion deadline, your options depend on what's written in your contract and whether the delay is justifie...
Should I visit a contractor's previous job sites?
Yes, visiting a contractor's previous job sites is one of the most valuable steps you can take when hiring in Ottawa - it gives you firsthand insight...
What questions should I ask a contractor's references?
When calling a contractor's references in Ottawa, ask specific questions that reveal their work quality, reliability, and professionalism - not just "...
Should I ask my contractor for a warranty on their work?
Yes, you should absolutely ask for a warranty on contractor work in Ottawa - and any reputable contractor should offer one without hesitation. In Ont...
Does the HCRA regulate renovation contractors?
No, the HCRA (Home Construction Regulatory Authority) does not regulate renovation contractors in Ontario. The HCRA only oversees new home constructio...
Why are contractor quotes so different from each other?
Contractor quotes in Ottawa can vary dramatically - sometimes by 50% or more - because they're often comparing completely different scopes of work, ma...
How many quotes should I get before hiring a contractor?
For most home renovation projects in Ottawa, you should get 3-4 detailed quotes from licensed contractors to ensure competitive pricing and find the r...
How reliable are Google reviews for contractors?
Google reviews for Ottawa contractors can be helpful but shouldn't be your only vetting tool - they're easy to manipulate and don't verify the most im...
Should I use online contractor matching services?
Online contractor matching services can be convenient for Ottawa homeowners, but they come with significant trade-offs that you should understand befo...
What is the best way to find a contractor for my renovation?
The best way to find a contractor in Ottawa is through a combination of verified licensing checks, local referrals, and thorough vetting - never rely...
Do roofers need to be licensed in Ontario?
Roofers do not require a specific trade license in Ontario, but they must still meet several important regulatory requirements when working in Ottawa...
What is the difference between G1, G2, and G3 gas technician licenses?
In Ontario, G1, G2, and G3 gas technician licenses represent different levels of certification through TSSA (Technical Standards and Safety Authority)...
Do plumbers need to be licensed in Ontario?
Yes, plumbers in Ontario must be licensed through the Ontario College of Trades (OCOT) and hold a Certificate of Qualification to legally perform plum...
What work requires a licensed tradesperson in Ontario?
In Ontario, several types of construction work legally require licensed tradespeople to ensure safety and code compliance. The province strictly regul...
What is the difference between a contractor and a handyman?
In Ottawa, the key difference between contractors and handymen comes down to licensing, insurance, permits, and the scope of work they can legally per...
Should I hire a project manager for my renovation?
For most Ottawa homeowners, hiring a dedicated project manager isn't necessary if you choose the right general contractor - but it can be valuable for...
How much does a general contractor charge on top of subcontractors?
General contractors in Ottawa typically charge 15-25% markup on top of subcontractor costs, plus a separate project management fee of 10-15% of the to...
What does a general contractor do?
A general contractor in Ottawa serves as the project manager and main point of contact for your renovation or construction project, coordinating all t...
Do I need a general contractor or can I hire trades directly?
In Ottawa, you can legally hire trades directly for most projects, but whether you should depends on the project complexity, your time availability, a...
What is the difference between a general contractor and a subcontractor?
In Ottawa's construction industry, a general contractor manages your entire project while subcontractors are specialists hired to perform specific tra...
What happens if a subcontractor puts a lien on my property?
If a subcontractor puts a lien on your Ottawa property, you could lose your home if the debt isn't resolved - but Ontario's Construction Lien Act prov...
What is a lien, and can a contractor put one on my house?
Yes, contractors in Ottawa can legally place a construction lien on your property if they aren't paid for work performed, and this lien can prevent yo...
Should I pay my contractor before the work is inspected?
No, you should never pay a contractor in full before work is inspected and approved in Ottawa. This is one of the biggest red flags in contractor scam...
Is it normal for a contractor to ask for a 50% deposit?
A 50% deposit is excessive and potentially a red flag in Ottawa's construction market. Legitimate contractors typically ask for 10-20% down, with the...
How much should I hold back from my contractor?
In Ontario, you must hold back 10% of the value of work completed under the Construction Lien Act - this is mandatory for your protection as a homeown...
What should I do if my contractor won't finish the job?
If your contractor won't finish the job in Ottawa, your first step is to document everything and understand your legal rights under Ontario's Construc...
Is there a contractor licensing board I can complain to in Ontario?
In Ontario, there is no single contractor licensing board, but you have several regulatory bodies and consumer protection agencies where you can file...
Can I sue my contractor for poor work in Ontario?
Yes, you can sue your contractor for poor work in Ontario, but there are several steps you should take first that may resolve the issue faster and cos...
What are storm chaser contractors, and why should I avoid them?
Storm chaser contractors are out-of-town contractors who follow severe weather events like hailstorms, windstorms, or ice storms into Ottawa and surro...
Is door-to-door contractor solicitation a scam?
Door-to-door contractor solicitation is a major red flag in Ottawa and across Ontario - while not always illegal, it's the preferred method of scammer...
What should I do if a contractor is pressuring me to decide quickly?
If a contractor is pressuring you to decide quickly in Ottawa, that's a major red flag - legitimate contractors understand that home renovations are s...
Is it a red flag if a contractor has no online reviews?
In Ottawa's competitive contractor market, having zero online reviews isn't automatically disqualifying, but it definitely requires extra due diligenc...
Why do some contractors not want to sign a written contract?
Many contractors avoid written contracts because it limits their ability to change terms, add costs, or walk away from problems - which should be a ma...
Should I be worried if a contractor asks for full payment upfront?
Yes, you should be very concerned if an Ottawa contractor asks for full payment upfront - this is a major red flag and violates Ontario's Construction...
What are common contractor scams in Ottawa?
Ottawa homeowners face several common contractor scams, from door-to-door roofing schemes to unlicensed electrical work - here's how to protect yourse...
What are the red flags that a contractor might be a scam?
Red flags for contractor scams in Ottawa include door-to-door solicitation, demands for full payment upfront, no fixed business address, and lack of p...
What is a WSIB clearance certificate and why is it important?
A WSIB clearance certificate is a document that proves an Ontario contractor has no outstanding debts with the Workplace Safety and Insurance Board -...
Why do I need to verify WSIB coverage before hiring a contractor?
WSIB coverage verification is crucial in Ottawa because if your contractor doesn't have valid coverage and a worker gets injured on your property, you...
What happens if an uninsured contractor gets injured on my property?
If an uninsured contractor gets injured on your Ottawa property, you could face significant personal liability for their medical costs, lost wages, an...
What type of insurance should a contractor have in Ontario?
In Ontario, contractors must carry specific insurance coverage to protect both themselves and homeowners, with WSIB clearance being mandatory for most...
Should I ask my contractor for proof of insurance before hiring?
Absolutely yes - asking for proof of insurance is one of the most critical steps when hiring any contractor in Ottawa, and legitimate contractors will...
What does TSSA certified mean for HVAC contractors?
TSSA certification means your HVAC contractor is licensed by the Technical Standards and Safety Authority to legally work on heating, ventilation, air...
What is the difference between a licensed and unlicensed contractor?
In Ontario, the difference between licensed and unlicensed contractors depends on the trade - some require mandatory licensing while others operate un...
Do contractors in Ottawa need to be licensed?
In Ottawa, there is no general contractor license requirement - anyone can legally call themselves a "general contractor" without specific licensing....
How much deposit should I give a contractor before work starts?
In Ontario, you should never pay more than 10% of the total contract value as a deposit before work begins, and many experts recommend paying even les...
Is it safe to hire a contractor who only accepts cash?
No, it's not safe to hire a contractor in Ottawa who only accepts cash - this is one of the biggest red flags in the construction industry and often i...
What questions should I ask a contractor before hiring them?
Before hiring any contractor in Ottawa, ask these essential questions to protect yourself and ensure you're working with a legitimate, qualified profe...
Can I check if my contractor has a valid WSIB clearance certificate?
Yes, you can verify your contractor's WSIB clearance certificate online through the WSIB website - this is crucial for protecting yourself from liabil...
What is an ESA license number and how can I look it up?
An ESA license number is a unique identifier assigned by Electrical Safety Authority (ESA) to Licensed Electrical Contractors (LECs) in Ontario, allow...