Should I trust contractors who show up after a storm?

Be extremely cautious with storm-chasing contractors who show up unsolicited after severe weather in Ottawa - most legitimate local contractors are too busy with existing clients to go door-to-door.

Storm-chasing scams are unfortunately common in Ottawa after events like the 2018 tornadoes, ice storms, or severe wind damage. These contractors typically arrive from out-of-province within days of a storm, targeting vulnerable homeowners with damaged roofs, siding, or trees.

Major Red Flags with Storm Chasers

Legitimate Ottawa contractors rarely need to knock on doors - they're usually booked weeks or months ahead. Be suspicious if contractors show up unannounced claiming they were "working in your neighborhood" and noticed damage you might not have seen. They often pressure you to sign immediately, claiming they have materials on their truck or can start right away.

These scammers frequently demand large upfront payments, sometimes claiming they need money for materials or permits. In Ontario, contractors should never ask for more than 10% down or $1,000, whichever is less, before starting work. They may also offer to "help" with your insurance claim, which can actually complicate your coverage.

How to Protect Yourself in Ottawa

First, contact your insurance company directly at the number on your policy - don't rely on contractors to handle this communication. Your insurer will send their own adjuster to assess damage and can recommend approved contractors in the Ottawa area.

For roof damage specifically, get quotes from established Ottawa roofing companies. Check their ESA licensing at esasafe.com if electrical work is needed, and verify WSIB clearance at wsib.ca. Look for contractors with local addresses, not just P.O. boxes or out-of-province plates.

If you need emergency repairs to prevent further damage, document everything with photos before temporary fixes. The City of Ottawa Building Code Services (613-580-2424) can advise if permits are needed for your repairs.

Legitimate Ottawa Storm Response

Established Ottawa contractors will provide written estimates, proper insurance documentation, and won't pressure you to sign immediately. They understand that significant repairs may require City of Ottawa building permits, which take time to process through ottawa.ca/building.

For roofing work over $1,000, ensure the contractor is properly licensed and insured. Get multiple quotes and never pay large sums upfront. Under Ontario's Construction Lien Act, you can hold back 10% of payments for 60 days after completion to protect against liens.

If you're approached by storm chasers, ask for their Ontario business registration, WSIB clearance, and local references. Most will leave when pressed for proper documentation. Report suspicious door-to-door contractors to Ottawa Police non-emergency line (613-236-1222) and the Better Business Bureau.

Remember, legitimate repairs after storm damage take time - be wary of anyone offering immediate fixes or pressuring you to decide on the spot.