Is door-to-door contractor solicitation a scam?

Door-to-door contractor solicitation in Ottawa is a major red flag and often indicates a scam or predatory business practices. While not technically illegal, legitimate contractors rarely need to knock on doors to find work.

Why Door-to-Door Contractors Are Problematic

Reputable contractors in Ottawa typically have steady work through referrals, repeat customers, and established reputations. They don't need to canvas neighborhoods looking for jobs. Door-to-door solicitors often use high-pressure tactics, create false urgency ("I'm in your neighborhood today only"), or claim to have "leftover materials" from another job.

These contractors frequently target vulnerable homeowners, especially seniors, and may not be properly licensed or insured. They often demand large upfront payments, provide verbal estimates only, or pressure homeowners to sign contracts immediately.

Ottawa-Specific Red Flags

In Ottawa, be especially wary of door-to-door contractors who cannot provide:

• Valid WSIB clearance certificate (verify at wsib.ca/clearances)


• Proper business license from the City of Ottawa


• ESA license number for electrical work (check at esasafe.com/contractor-locator)


• TSSA certification for gas or HVAC work (verify at tssa.org)


• References from recent local jobs

Many door-to-door scammers target specific Ottawa neighborhoods like Kanata, Orleans, or Barrhaven, claiming they're "working in the area" to create false legitimacy.

What Legitimate Contractors Do Instead

Established Ottawa contractors build their business through:

• Customer referrals and repeat business


• Professional websites and online presence


• Membership in professional associations


• Proper licensing and insurance documentation


• Written estimates and detailed contracts

Protecting Yourself in Ottawa

If someone knocks on your door offering contractor services, politely decline and instead:

• Get multiple quotes from verified contractors


• Check references and online reviews


• Verify all licenses through official Ontario channels


• Ensure they have proper permits for your project through ottawa.ca/building


• Never pay large amounts upfront

When to Report Suspicious Activity

Contact Ottawa Police non-emergency line (613-236-1222) if door-to-door contractors:

• Refuse to leave when asked


• Use aggressive sales tactics


• Cannot provide proper identification or licensing


• Demand immediate payment or signatures

For consumer protection issues, contact the Ontario Consumer Protection office or the Better Business Bureau.

Remember, good contractors in Ottawa are busy enough that they don't need to knock on doors. Take time to research and choose contractors through proper channels rather than responding to unsolicited visits.