Is it better to hire a large renovation company or a small local contractor?

Both large renovation companies and small local contractors have distinct advantages in Ottawa - your choice depends on project complexity, budget, and personal preferences.

Large Renovation Companies in Ottawa

Large companies typically offer comprehensive project management, established processes, and multiple trade teams under one roof. They often have dedicated estimators, project managers, and established relationships with suppliers. For major renovations like full kitchen overhauls ($40,000-$80,000) or whole-home renovations, larger companies can coordinate multiple trades efficiently.

The advantages include standardized contracts, established warranty processes, and often better availability of materials through volume purchasing. Many carry comprehensive WSIB coverage and maintain higher insurance limits. However, you'll typically pay premium pricing, and you may work with different crew members throughout your project.

Small Local Ottawa Contractors

Local contractors often provide more personalized service and competitive pricing. The owner is typically on-site regularly, ensuring quality control and direct communication. For smaller projects like bathroom renovations ($15,000-$35,000) or basement finishing, local contractors can be highly cost-effective.

Small contractors often have deep relationships within Ottawa neighborhoods - from Kanata to Orleans, Barrhaven to Manotick. They understand local building patterns, common issues in older Ottawa homes, and have established relationships with local suppliers and subtrades.

What to Verify Regardless of Size

Whether large or small, always verify through official Ontario channels:

• ESA licensing at esasafe.com/contractor-locator for any electrical work


• TSSA certification at tssa.org for gas or HVAC work


• WSIB clearance certificate at wsib.ca/clearances


• Valid business registration and insurance coverage

Check references from recent Ottawa projects and visit completed work if possible. Ensure they're familiar with City of Ottawa permit processes (613-580-2424) and current Ontario Building Code requirements.

Making Your Decision

Consider project scope, timeline flexibility, and budget. Large companies excel at complex, multi-trade projects with tight timelines. Small contractors often provide better value for straightforward renovations and offer more scheduling flexibility.

Request detailed quotes from both types, ensuring all include proper permit allowances and ESA/TSSA compliance where required. The right choice is the contractor - regardless of size - who demonstrates proper licensing, insurance, references, and clear communication about your specific Ottawa project requirements.