When should I do a final walkthrough with my contractor?

Schedule your final walkthrough with your contractor before making the final payment, typically when they claim the work is 100% complete but before you release the holdback.

In Ottawa and across Ontario, this walkthrough is your last chance to identify any deficiencies before the contractor considers the job finished. Under Ontario's Construction Act, you have the right to hold back 10% of the contract value for 60 days after substantial completion, so timing this walkthrough properly protects your interests.

When to Schedule the Walkthrough

Plan your final walkthrough when your contractor notifies you that all work is complete, including cleanup. Don't rush this - take it during daylight hours when you can see everything clearly. If it's electrical work, make sure the ESA inspection has passed first (you can verify at esasafe.com). For gas work, confirm TSSA approval through tssa.org.

Schedule at least 2-3 hours for a thorough inspection, longer for complex projects. Bring your contract, any change orders, and the original plans. Take photos of any issues you find - these become part of your documentation.

What to Check During the Walkthrough

Test everything that's supposed to work - lights, outlets, plumbing fixtures, doors, windows, and any mechanical systems. Check that finishes match what was specified in your contract. Look for gaps, scratches, uneven surfaces, or incomplete caulking. Don't forget less obvious areas like inside cabinets, behind appliances, or in crawl spaces.

For renovations requiring City of Ottawa permits, confirm that final inspections have passed. You can verify this by calling Building Code Services at 613-580-2424 or checking the ottawa.ca/building portal with your permit number.

Creating Your Deficiency List

Document everything that needs attention, no matter how minor. Take photos and create a written list with specific locations and descriptions. Both you and your contractor should sign this list, agreeing on what needs to be completed. Set realistic deadlines for each item - typically 5-10 business days for minor fixes, longer for ordering replacement materials.

Protecting Your Final Payment

Never release the final payment until all deficiencies are corrected to your satisfaction. In Ottawa, many homeowners make the mistake of paying in full, then struggling to get contractors back for minor fixes. Your leverage disappears once they have all their money.

If your contractor pushes for immediate payment, remind them that Ontario's Construction Act specifically protects your right to hold back funds. For projects over $500, you're legally entitled to hold back 10% for 60 days after substantial completion.

When Problems Arise

If your contractor refuses to address legitimate deficiencies, document everything and contact Ontario's consumer protection office. For projects requiring permits, the City of Ottawa won't issue final approval until work meets code requirements.

Remember, a professional contractor will welcome a thorough walkthrough - it's their chance to ensure you're completely satisfied before considering the job complete.